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We strive to to provide you with an excellent product and experience, if you are not satisfied with your purchase you can return your item within 14 days of receiving your order.  Contact us and we will happily guide you.  

-Returns are for in-store or online credit only.  

-Manufacturing defects are covered for 6 months and will be fully refunded or exchanged in-store or online.  Refunds will be put onto the payment method used for the original purchase. Obvious wear and tear or abuse will not be accepted and will be at the discretion of Flux and Stone.  We will treat you good though.  : )

-All earrings are final sale due to hygiene issues.

-All sale items are final sale. 

-Custom made, special ordered, and/or engraved pieces are final sale. 

-No receipt needed, we can look you up in our system. 

-Shipping and duty costs for returns are not covered.  We recommend to include tracking and insurance.